Process to transfer an LPG connection

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Follow these instructions on the process of transfer of an LPG connection

Within the same distributor's area of operation

Advice your distributor your new address with supporting proof of residence so that he makes necessary changes in his records and your future supplies shall then be sent to your new place of residence.

In case, the transfer is within the city or in certain adjoining city

Then the existing distributor will issue e-Customer Transfer Advise (e-CTA) i.e. Authorisation Code on Production of Subscription Voucher (SV). The e-CTA is valid for 3 months from the date of issue. The SV with the Authorisation Code should be produced to the new distributor, who will enrol the customer & return the original SV after endorsement. The SV is an important document and should be retained safely. Here, the cylinder + regulator need not be surrendered, but be carried by the customer.

In case of transfer of connection from one place to another

The distributor at the current location will issue Termination Voucher (TV) and will refund the deposit amount mentioned in the SV, on surrender of existing equipment (cylinder/s and regulator). The TV is valid for one year from the date of issue. Do not surrender your Domestic Gas Consumer Card. The same card can be used at the new location after endorsement by the new distributor. Reconnection can be availed at the new place by payment of the same deposit amount mentioned in the TV. Please collect the new SV and retain it safely.

 

 

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