• साहसी नागरिक
  • 10 years ago
  • 5193 दर्शनों की संख्या

This is below whole story between me and Dear Sir! Policy ID: TDW3196693…

Reported on January 9, 2015 from Varanasi , Uttar Pradesh  ι Report #49663

This is below whole story between me and


Dear Sir!

Policy ID: TDW3196693 09 JAn 15

A long time passed but your answer didnt come, niether you refunded my fund!

in the while i also couldn't proceed for further premium payment too!

Since the case/complaint is not fully attended to by the Insurer/you within 15 days of lodging it, I am going to the IGMS ( Integrated Grievance Management System )for escalating the complaint to IRDA

- Vibhakar Singh

From: complaints
To: "pintuvs11@yahoo.ca"
Sent: Monday, May 13, 2013 2:08 PM
Subject: PROB_05/10/2013_30035

13.05.2013

We have received your complaint regarding your Aviva policy

Product name: Aviva Dhan Vriddhi

Policy ID: TDW3196693

Dear Mr. Singh,

We would like to confirm that we have received your complaint regarding the above mentioned Policy number.

We have taken this on priority and assigned our Customer Redressal Executive to investigate the same. The reference ID for your complaint is 005-810-890 and you can use this in any further interaction on this complaint.

Our complaint processing time is 15 days and we will keep you informed about the same. To know more about our Grievance Redressal Policy and the timelines for resolution of your complaint, simply click here Click here.We are happy to resolve any queries you may have at complaints@avivaindia.com or any of the touch points mentioned below

Thank you for being a valued customer.

Regards,

Team Aviva
UIN:122N038V02



Reach us atct1800-103-7766 / 0124-2709046 | mail2customerservices@avivaindia.com

PROB_05/10/2013_30035

Mr. vibhakar singh

pintuvs11@yahoo.ca

9335714091

up

bhadohi

I AM NOT SATISFIED WITH THE CAME POLICY. IT IS NOT ACCORDING TO MY ACKNOWLEDGED BENEFITS TOLD BY MY AGENT. hENCE PLS CANCEL MY POLICY NO N REFUND ME ASAP; POLICY NO;TDW3196693/ CLIENT ID; 4072304



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