• Honest Officer
  • 12 years ago
  • 3323 views

Honest Customs Officer

Reported on May 21, 2012 from Cochin , Kerala  ι Report #32834

I had shipped my baggage to cochin and i was directed to approach a Clearing Agency for clearing my goods. However when i reached the Agency office, the agents demanded Rs.25000/- from me towards Delivery Order Charge, Shifting Charges, Transportation Charges...etc. I had made full payment at Muscat for delivery of my goods at my home. However since the Agency was very adamant that they will not hand over the Delivery Order without payment of Rs.12000/- I approached the Central Intelligence Unit of Customs. The Inspector after hearing my complaint called upon the Agent and after verification of all the papers in this regards questioned the Agent regarding the huge amount demanded. The Inspector directed the agent to hand over the Delivery Order to me without any delay and to charge only the normal fee. Accordingly i paid only Rs.4000 and cleared the baggage. I really appreciate the courtesy extended by the Customs Department in Cochin and the effort taken by the particular Inspector to help me from being extorted of my money. I salute the Central Intelligence Unit of Cochin Customs.

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