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  • 13 years ago
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I had a Ration Card which expired on 31/12/2006,I visited the chamrajpet[South Ration Office]i was told that they have stopped renewing Govt directive awaited.Again i visited on 16/1/2011,the Officer

Reported on January 19, 2011 from Bangalore , Karnataka  ι Report #33864


According to the citizens charter of the Food and Civil Supplies Department, (which is available on the website of the department - http://ahara.kar.nic.in/rationcards.html#) every family residing in Karnataka is eligible to get a ration card. You are to apply for the card in the office relating to your jurisdiction, namely, the Deputy Director of the Division concerned. You can produce any of the following records for residence proof, namely, a Telephone bill, LPG receipt, driving licence, passport, any identity card issued by the government or public interprises, tax paid receipt of own house, name in the voters list or a rent agreement. In the absence of any of these, you can also submit a postal cover received at the address in your name, or any other document that shows that you live in that place. The food inspector is supposed to inspect to verify these details and then, on the basis of his verification, the department issues you a ration card. Unfortunately, the Department's website is abysmally bad as far as giving good information is concerned. The citizens charter is just a listing of the services provided, It does not either provide details of the offices that you can visit for making the application. No time limits are committed for completion of these processes. The application form is not downloadable. I clicked on the 'ration card' page and what I see is a statement that details will be put up once verification to remove bogus ration cards is completed. The process of elimination of bogus ration cards was completed sometime recently, as there was a deadline for citizens with cards to come to the office and confirm that they were not bogus. Given that the website of the department is so poor on giving information, I would suggest you do the following things. 



Obtain an application form from the office. Be confident and ask them for it, without going to any middleman. If the person at the counter refuses to give you the format, ask for his name, make a complaint that he is not giving the form. Please meet the Deputy Director of the office. He cannot refuse you an appointment. I would also suggest that you take an appointment with the Joint Director of the Food and Civil Supplies Department (His office is in Cunningham Road) and submit your complaint. Please also obtain copies of the government order under which the department is undertaking the verification of cases of bogus cards. ipaidabribe.com will also take up with the department, the fact that their citizens charter does not give any precise details, as also that there is nobody to answer the toll free line that is available on the website. 1800-425-9339

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