- Honest Officer
- 9 years ago
- 3980 views
In the last 2 months, I went to Ambattur ration office few times, once for changing address and another time to add and delete family members (long pending from my side!). Surprisingly there was no hint of any bribing, employees were very helpful and even when you are standing idle, someone comes and helps you. They clearly explain you the steps and how long this would take. They even give the office phone numbers if you need to follow up.
The process is slow (you need to visit them at least twice for even a small thing) but NO BRIBES :)
There is a lady outside the building who has printed copies of the forms and fills the forms for you for Rs. 5. I initially thought this is a setup like in RTO where employees are not getting the bribes directly but engage through the brokers who fill the forms for you.
I paid Rs. 10 to the woman and asked to keep the change, she hesitated to keep that extra Rs. 5.
I was extremely delighted and very thankful to all the staff who made it easy for me.