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Bribe 500 Rs for issuing birth certificate

Reported on November 5, 2019 from Kota , Rajasthan  ι Report #216504

I had requested for duplicate birth certificate in Kota Nagar Nigam, as I had lost the original one. For that, I have already submitted documents required as photocopy of last birth-certificate and stamp paper attested by notary. They told me to come after 8-9 days but now officers are saying that birth certificate can't be issued as photocopy of last birth-certificate doesn't have registration number mentioned. Later after too many requests, a official person(name: Sattu Kushwaha) took me to corner and asked for 500 Rs bribe for giving birth certificate. He told me to come tomorrow(06-NOV-2019) for birth certificate.
Please help me If anything possible.

I am mentioning all details below.

Name of the officer: Sattu Kushawaha
Date of incident: 05-NOV-2019
Time of incident: around 3:00 p.m
Location of incident: Kota Nagar Nigam Office

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