All ReportsBribe HotlineI have imported some goods for trading from china . to get the goods cleared from customs port it is a nightmare.without paying bribe to custom people,start from filing a Bill of Entry to releasing of
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I have imported some goods for trading from china . to get the goods cleared from customs port it is a nightmare.without paying bribe to custom people,start from filing a Bill of Entry to releasing of

Reported on June 14, 2011 from Bangalore , Karnataka  ι Report #33719


Please go to the Central Board of Customs and Excise website and report your grievance there. As regards the custom house agents and other officers of various importing firms, they do collect money in the name of the customs officers, but how much of that reaches the officers is anybody's guess. 



I am informed that there are systemic safeguards such as strict monitoring of parameters of clearances. For instance, a customs officer informs me that 85% of the documents get cleared within 24 hours and 95% in 48 hours, particularly in high transaction centres such as Mumbai and Chennai. The information is available on line and monitored on a regular basis. Only very few centers which are not connected to the main server (which may constitute 2-3% of the total number of transactions) are manual. There also the clearances are monitored.  In addition, I am told that a RMS (Risk Management System) has been introduced whereby major importers with unblemished records documents are cleared without any interface with any customs officers. In the 2011 budget a system of post clearance audit has been introduced whereby the importer can self- assess the goods, clear them and thereafter auditing is done. No document of any importer is held up without communicating a written objection in the form of query memo. In these circumstances, I suggest you meet the Commissioner also and seek assistance. It is not possible that a lot a reforms take place and the consumers still do not know of it.

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ADMIN COMMENT

I have imported some goods for trading from china . to get the goods cleared from customs port it is a nightmare.without paying bribe to custom people,start from filing a Bill of Entry to releasing of goods you can not get your file mooving without paying bribe to custom people. there are more than 25 stages where you have to pay according to their rank.to collect the bribe there is a unique system is there, e.very officer has appointed an employee of the custom house agent to collect the bribe on per paper basis and more over those boys decide how much bribe has to be paid for that perticular bill of from clerk to deputy collector all are taking bribe openly any body can go to any port of customs clearance from Delhi to mumbai to Chennai to banglore every where it is open fact. the higher authority i.e. commissioner knows about it bacause he is part of it.no one can do anything it is a open challenge.