- I Paid A Bribe
- 12 years ago
- 2102 views
BSNL - Telephones, Broadband and *******
- Telecom Services
- New internet connection
- Paid INR 100
A week ago I was pleasantly surprised to see a BSNL employee at our doorstep with a packet in hand. I had applied for a land-line + broadband connection and this 'lineman' had come for the first part: handing over the telephone instrument and activating the physical connection.
As if to compensate for having exceeded a customer's expectations, the BSNL lineman crudely pulled together some wires dangling outside the house, borrowed my screwdriver (he believed in travelling light) to fix the wires and, before leaving, insisted on having an "**********" (reward / bribe). The minimum amount he assured me, was Rs.100, because, these days, 'even a litre of petrol is so expensive!'.
The broadband guy came a couple of days later with a wireless modem. He was a lot neater and better equipped. He quickly configured the laptop and modem, wrote down detailed troubleshooting notes and left in a hurry, without bothering to even ask for an **********.